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Replacing WhatsApp with Microsoft Teams in Business Communication

Organizations are increasingly finding Microsoft Teams a reliable and more powerful alternative to WhatsApp as a centralized communications hub.

WhatsApp, in its essence, is primarily designed for personal messaging. For businesses, it’s great to showcase your latest offerings, but sharing company data, logins and intellectual property is inherently insecure.

  • Teams enforce two-factor authentication, single sign-on, and in transit and at rest data encryption.

  • Store files in SharePoint, notes in OneNote.

  • Active Directory facilitates secure data administration.

  • Microsoft Teams adheres to SOC 1, SOC 2, ISO 27001, and HIPAA standards.

  • Search auditing helps administrators find potential security incidents.

  • Unlike WhatsApp, Microsoft Teams doesn’t mine your data for marketing purposes, mitigating potential data compliance costs.

Microsoft Teams does everything that WhatsApp does (and more), offering a secure, cloud-based business workspace. Stay in touch with the fully functional mobile offering, ideal for executives on the go.

Modifying documents can be done directly in the interface, allowing team members to track changes – and view the changes in real-time – and collaborate on data uploaded to a specific channel.

The app enables direct connection with SharePoint, One Drive, Power BI, OneNote, Dropbox, and Google Drive. It also integrates with popular apps like Twitter, Trello, Jira, Mind Meister, and GitHub.

A top conferencing feature is the ability to record calls for absent workmates.

When it comes to the interface, WhatsApp is like a ticker tape (great for personal chats), whereas Teams enables logical workflows, while retaining the informality of a “chat space,” the preferred communication channel for business and pleasure in the modern digital world.


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